It can be hard to know when to actually take action about your hearing but if you have noticed changes to your hearing or suspect you may have a hearing loss now maybe a good time to least seek some further information.

There are many things to look out for when searching for the correct hearing care professional and we have spoken about this at length to our patients in the past.

All hearing care professionals are not the same, so it is important to find one that is fully qualified, registered with the HCPC (The Health and Care Professions Council) and that you like and trust. Many people choose to use a hearing care professional who has been recommended to them, we have many of our reviews available from patients that you can speak to you if you have any questions about our services.


But when should you get in touch?

From our patient feedback, these are the times that they decided to actually take action and we have listed them below as we feel they may help other people who were originally in their position looking to start their hearing adventure but not sure when, how or with whom.


If you are yet to get hearing aids:

Hearing care professionals such as our superb team at Beckenham Hearing can support you if you have noticed changes to your hearing. This may mean that you have noticed you are turning the television up louder than you used to or that you say pardon more often than you would like.

Other people in your household may have commented that your hearing has declined or that you don’t hear as well as you used to. You may have noticed that you cannot hear the birds singing anymore or that your favourite music doesn’t quite sound the same. Conversations on the telephone may have become difficult or children’s voices in particular, may not be as clear as you would like them to be.


This could actually just be earwax and you may have the feeling of being slightly blocked up, so this is one of the times when it is important to see a hearing care professional.  If your hearing changes are due to earwax which has caused an occlusion of your ear canal, this could cause you to struggle to hear and we can rectify this quite quickly and most importantly, safely.

If too much ear wax builds up in the ear canal, it can cause what we as professionals call, a conductive hearing loss.  This relates to issues in the ear canal, ear drum or middle ear.

This could make you feel muffled, disorientated (not knowing where a sound is coming from i.e. a moving vehicle), have earache or experience tinnitus (ringing in your ears).

If your hearing changes are due to some medication that you take or just down to normal, age related hearing loss this is also something that we pride ourselves in providing a solution for.


If you already have hearing aids:

Our existing patients and patients of other hearing care professionals that we see, often get in touch to ask about the latest technology and we can provide a full technology review where we assess your current hearing aid whilst cleaning and checking it and informing you of other options that are available to you at this time with no obligation at all.

It is important that we educate our customers on the latest technology available so that they can continue to live their lives as they wish, every single day. There is absolutely no reason to sit there with questions over changes to your hearing when superior support with us is available.

Your existing hearing aid may need cleaning or some basic maintenance (that you cannot do at home) so it is important to ask your hearing care professional to support you with this and make sure that you have an entire solution available to you at all times.

If you are not happy with the service from your hearing care provider it is also important to make sure that you are being cared for and looked after in the appropriate way. Your hearing care journey should not be a one-off transaction but you should have six month regular reviews and contact with your hearing care professional in order to maximise your lifestyle.


All of our patients have the opportunity to contact us at any time, some of the high street stores do not offer this and you may also not see the same audiologist every time.

Our hearing care journeys are about a relationship and you have to like and trust the person that is caring for something that is so integral to your every day life.

So, whether you are yet to get hearing aids or you already have hearing aids, there are key times as we have discussed, when you should get in touch with your hearing care professional.

At Beckenham hearing we absolutely pride ourselves on our customer communication and the customer being at the heart of everything we do. Helping people to hear better, on a daily basis, on their terms is absolutely our priority whilst keeping them safe and adhering to all current government guidelines is essential to our ethical best practice.


If you would like to talk to us about our services available and how you go about getting in touch with a reputable and highly professional hearing care team, please get in touch, we are waiting for your call CONTACT US HERE