Patient Resources
Tips and news to support your hearing health.
26 Sept 2023
If you're reading this, you may be concerned that someone you love has hearing loss. It can be challenging when a loved one discovers they are experiencing hearing loss, but it’s important to offer support that works for you, your loved one, and the whole family. Beckenham Hearing can help you learn ways to empathise with and encourage your loved one throughout their hearing journey.
Help Them Understand the Signs of Hearing Loss
Explain any specific signs or symptoms you've noticed, such as difficulty following conversations in noisy places or missing what people say. If they're reluctant to see an audiologist, try suggesting an online hearing test.
Encourage Them to Get Their Hearing Tested
A hearing assessment is a simple and painless procedure that can identify the type and degree of hearing loss your loved one has. The sooner they get tested, the better.
Help Them Communicate Effectively
When speaking to your loved one, face them directly and speak clearly and slowly, but not overly loud. If they don't understand something, repeat or rephrase it. Avoid speaking from another room or while turned away.
Be Patient
Hearing loss can be frustrating and it may take time to adjust. Be patient and understanding, and don't get frustrated or angry if they have trouble hearing you or need you to repeat things.
Educate Yourself
The more you know about hearing loss, the better equipped you'll be to help your loved one. Read up on the causes, types, and treatments of hearing loss. You may also want to talk to their audiologist to learn more about their specific condition.
Stay Positive
It's important to stay positive and optimistic when supporting a loved one with hearing loss. Encourage them to stay engaged in social activities, pursue their passions, and remind them that their hearing loss does not define them.
Book a Hearing Assessment for Someone You Care About
With your support and encouragement, your loved one can continue to live a fulfilling life and stay connected to the world around them. If you’d like further advice or would like to book a hearing assessment for your loved one, contact us today. Our friendly and experienced team at Beckenham Hearing would be delighted to help.

Neil grew up in Crystal Palace, exploring its hidden tunnels and treasures long before the area became trendy. Originally trained in micro-electronics engineering, he began his career designing stereo equipment and mixing decks before transitioning into hearing aid technology — a move that sparked a lifelong passion. Over the past 30 years, Neil has worked with leading global hearing aid manufacturers, supporting audiologists with complex fittings and technical challenges.

