Appointments Currently Available | We're Currently Accepting New Patients
Appointments Currently Available | We're Currently Accepting New Patients
Expert Hearing Care Solutions
When Was the Last Time You Had Your Hearing Tested?
When Was the Last Time You Had Your Hearing Tested?
If you're noticing signs of hearing difficulties, such as frequently asking others to repeat themselves or struggling to follow conversations in noisy environments, know that you're not alone.
Experiencing these symptoms can feel isolating, but it’s a common challenge faced by many, and it signals a rich, sound-filled life that’s simply in need of a new chapter – one where you regain control and clarity in your daily listening experiences.
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The Beckenham Hearing
Signature Experience
No matter what your ears need to succeed, our expert team is here to help you every step of the way. Don’t hesitate to get in touch with us to find out more or to book your hearing assessment today!
The Five Phases of The Signature Sound System
The Testing Process: Comprehensive and Transparent
From your very first call with our team, you know exactly what to expect from your hearing health journey with Beckenham Hearing.
Before you come to visit us you’ll be provided with pre-visit guidance about what will happen at your hearing assessment, ensuring you know what’s ahead and can prepare for a seamless, painless experience.
After booking your assessment with us, one of our welcoming emails will be sent your way, which will include price plans for utmost transparency and clarity for your convenience.
When you come to visit us for your hearing assessment, you’ll be welcomed to our clinic and checked in by our friendly and efficient front desk team. Your hearing health expert will then collect you for your hearing evaluation, which starts with an in-depth lifestyle and health history review, followed by the diagnostic assessments themselves.
Your hearing evaluation will include:
Videotoscopy to examine the health of your inner ear
Tympanometry to check the health of your middle ear
A hearing test in a soundproof room
A speech-in-noise test, which highlights your real-world listening performance and is often one of the most revealing diagnostics for your hearing health
Your results arrive immediately, and you’ll have the chance to discuss them with our team, who will answer any questions you might have about what your results mean for your hearing health.
Together, we’ll look at the best plan of action. If hearing aids are recommended, rest assured that our expertise in the field will help us narrow down the best devices and price plans for your unique needs.
Your Patient Support Journey: Guided and Personal
Your journey is optimised to your specific requirements so your confidence and comfort are maximised as you transform your hearing health.
The first sounds you hear with your new devices are often “tinny” or “echoey” as your ears and brain adjust to your hearing aids. Although it can seem concerning, this is actually a sign of progress with your adaptation to hearing aids, so you’ll be told ahead of time to expect your own voice to sound a little odd as you adapt to your devices.
For best practice, we provide custom tips for your hearing aids, ensuring a snug and comfortable fit for long-term wear. Impressions are taken for your custom tips, and you’ll be booked for a fitting two weeks later, so your custom tips have ample time to be made and arrive. Rest assured that we’ll keep tabs on their progress so you don’t have to worry about them.
Your hearing devices typically arrive sooner, so our team will perform a basic test to ensure your devices work as planned with our hearing aid testing box. Your devices will be put on charge and be ready to go for when you visit us for your fitting appointment, alongside our branded bag with some goodies inside:
A cleaning kit for your hearing aids
User guide
A Beckenham Hearing pen and branded trolley keyring
Sweets or chocolate, depending on your preference
The invoice for your devices, with highlighted serial number and model type so you can easily identify the information you need for your insurance
Your Hearing Aid Fitting: Tailor-Made and Expert-Directed
On the day of your hearing aid fitting, you’ll come into our fitting room ready to go with your hearing aids connected to the computer, ready for Real-Ear Measurement and calibration to your prescription. With this expert-led approach to your hearing aid fitting, you can guarantee a comfortable fit that’s unique to your ears.
You’ll get detailed instructions and filmed demonstrations on your phone for cleaning your devices, changing filters, and putting in/taking out your hearing aids. With the videos saved to your own phone, you can replay guidance from us at any time.
Once your hearing aids are fitted and comfortable, we’ll find a comfortable starting level. This is usually around 80 percent of your full prescription level so that you aren’t immediately overwhelmed by new sounds.
When you’re happy with how your hearing aids fit and sound, we’ll take you out on our busy road to try your devices in the real world. If the sound of Kent’s traffic doesn’t immediately overpower your senses, you’ll have the chance to sign up for a two-week check-up to increase your prescription to 90 percent.
At your two-week check-up, your prescription will be increased to 90 percent, and you’ll get a refresher on cleaning and maintenance, as well as help with pairing your devices to your smartphone if requested.
You’ll then book in another two-week check-up to bring your prescription up to 100 percent and have a chance to get answers to any questions. Once you’re doing well with 100 percent of your prescription, we suggest you book in for your next follow-up in six months’ time, once you’ve had the chance to hear the life you love with your new devices at full capacity.
Before these two-week check-up appointments, you’ll receive emails from our team with encouragement to get your loved ones involved in your hearing health journey, and the opportunity to refer anyone you know who might need some help with their hearing too. Support from family and friends goes a long way as you’re navigating improving your hearing!
At both your first and second six-month check-ups, your devices will be cleaned and checked, and the microphone will go under the microscope so we can remove any debris. Filters and tips (if not custom) will be replaced, and your hearing aids will go into our dehumidifier machine to remove excess moisture. Depending on your plan, we can also check your ears for wax buildup and remove it if needed.
At your second six-month check-up, we’ll re-test your hearing and recalibrate your devices if there are any noticeable changes to your prescription.
Standout Touches: Memorable and Patient-Centred
You can rest easy knowing that Beckenham Hearing is different from the rest with extra care and thoughtful details.
Transparency and Trust: You receive price plans upfront, and your serial number will be highlighted on your invoice for insurance purposes, ensuring that you know exactly what you’re investing in.
Hands-On, Real-World Validation: You’ll have the chance to test your new devices on a busy road, building immediate real-life confidence in your newfound hearing health.
Technology Integration: You’ll be educated by experts on pairing your hearing aids to your smartphone, adjusting your prescription via the app, streaming TV shows and music to your hearing aids, and taking phone calls through your devices.
Premium Presentation: On fitting day you don’t just receive your hearing aids. They’ll be fully charged in a Beckenham bag, including a cleaning kit, user guide, and more goodies so you feel cared for as a person, not just a patient.
Continuity of Care: With emails checking in on your progress, follow-up appointments, and structured scheduling, you’re never left on your own while navigating your hearing health journey.
Taking Care of You for the Long Run: At Beckenham, ongoing care is built in. You’ll have clean-and-check appointments to make sure your devices are performing to your unique needs, and where repairs may be needed, you’ll have loaner devices provided so you’re not without your improved hearing for long.
The Beckenham Hearing
Signature Experience
No matter what your ears need to succeed, our expert team is here to help you every step of the way. Don’t hesitate to get in touch with us to find out more or to book your hearing assessment today!
The Five Phases of The Signature Sound System
The Testing Process: Comprehensive and Transparent
From your very first call with our team, you know exactly what to expect from your hearing health journey with Beckenham Hearing.
Before you come to visit us you’ll be provided with pre-visit guidance about what will happen at your hearing assessment, ensuring you know what’s ahead and can prepare for a seamless, painless experience.
After booking your assessment with us, one of our welcoming emails will be sent your way, which will include price plans for utmost transparency and clarity for your convenience.
When you come to visit us for your hearing assessment, you’ll be welcomed to our clinic and checked in by our friendly and efficient front desk team. Your hearing health expert will then collect you for your hearing evaluation, which starts with an in-depth lifestyle and health history review, followed by the diagnostic assessments themselves.
Your hearing evaluation will include:
Videotoscopy to examine the health of your inner ear
Tympanometry to check the health of your middle ear
A hearing test in a soundproof room
A speech-in-noise test, which highlights your real-world listening performance and is often one of the most revealing diagnostics for your hearing health
Your results arrive immediately, and you’ll have the chance to discuss them with our team, who will answer any questions you might have about what your results mean for your hearing health.
Together, we’ll look at the best plan of action. If hearing aids are recommended, rest assured that our expertise in the field will help us narrow down the best devices and price plans for your unique needs.
Your Patient Support Journey: Guided and Personal
Your journey is optimised to your specific requirements so your confidence and comfort are maximised as you transform your hearing health.
The first sounds you hear with your new devices are often “tinny” or “echoey” as your ears and brain adjust to your hearing aids. Although it can seem concerning, this is actually a sign of progress with your adaptation to hearing aids, so you’ll be told ahead of time to expect your own voice to sound a little odd as you adapt to your devices.
For best practice, we provide custom tips for your hearing aids, ensuring a snug and comfortable fit for long-term wear. Impressions are taken for your custom tips, and you’ll be booked for a fitting two weeks later, so your custom tips have ample time to be made and arrive. Rest assured that we’ll keep tabs on their progress so you don’t have to worry about them.
Your hearing devices typically arrive sooner, so our team will perform a basic test to ensure your devices work as planned with our hearing aid testing box. Your devices will be put on charge and be ready to go for when you visit us for your fitting appointment, alongside our branded bag with some goodies inside:
A cleaning kit for your hearing aids
User guide
A Beckenham Hearing pen and branded trolley keyring
Sweets or chocolate, depending on your preference
The invoice for your devices, with highlighted serial number and model type so you can easily identify the information you need for your insurance
Your Hearing Aid Fitting: Tailor-Made and Expert-Directed
On the day of your hearing aid fitting, you’ll come into our fitting room ready to go with your hearing aids connected to the computer, ready for Real-Ear Measurement and calibration to your prescription. With this expert-led approach to your hearing aid fitting, you can guarantee a comfortable fit that’s unique to your ears.
You’ll get detailed instructions and filmed demonstrations on your phone for cleaning your devices, changing filters, and putting in/taking out your hearing aids. With the videos saved to your own phone, you can replay guidance from us at any time.
Once your hearing aids are fitted and comfortable, we’ll find a comfortable starting level. This is usually around 80 percent of your full prescription level so that you aren’t immediately overwhelmed by new sounds.
When you’re happy with how your hearing aids fit and sound, we’ll take you out on our busy road to try your devices in the real world. If the sound of Kent’s traffic doesn’t immediately overpower your senses, you’ll have the chance to sign up for a two-week check-up to increase your prescription to 90 percent.
At your two-week check-up, your prescription will be increased to 90 percent, and you’ll get a refresher on cleaning and maintenance, as well as help with pairing your devices to your smartphone if requested.
You’ll then book in another two-week check-up to bring your prescription up to 100 percent and have a chance to get answers to any questions. Once you’re doing well with 100 percent of your prescription, we suggest you book in for your next follow-up in six months’ time, once you’ve had the chance to hear the life you love with your new devices at full capacity.
Before these two-week check-up appointments, you’ll receive emails from our team with encouragement to get your loved ones involved in your hearing health journey, and the opportunity to refer anyone you know who might need some help with their hearing too. Support from family and friends goes a long way as you’re navigating improving your hearing!
At both your first and second six-month check-ups, your devices will be cleaned and checked, and the microphone will go under the microscope so we can remove any debris. Filters and tips (if not custom) will be replaced, and your hearing aids will go into our dehumidifier machine to remove excess moisture. Depending on your plan, we can also check your ears for wax buildup and remove it if needed.
At your second six-month check-up, we’ll re-test your hearing and recalibrate your devices if there are any noticeable changes to your prescription.
Standout Touches: Memorable and Patient-Centred
You can rest easy knowing that Beckenham Hearing is different from the rest with extra care and thoughtful details.
Transparency and Trust: You receive price plans upfront, and your serial number will be highlighted on your invoice for insurance purposes, ensuring that you know exactly what you’re investing in.
Hands-On, Real-World Validation: You’ll have the chance to test your new devices on a busy road, building immediate real-life confidence in your newfound hearing health.
Technology Integration: You’ll be educated by experts on pairing your hearing aids to your smartphone, adjusting your prescription via the app, streaming TV shows and music to your hearing aids, and taking phone calls through your devices.
Premium Presentation: On fitting day you don’t just receive your hearing aids. They’ll be fully charged in a Beckenham bag, including a cleaning kit, user guide, and more goodies so you feel cared for as a person, not just a patient.
Continuity of Care: With emails checking in on your progress, follow-up appointments, and structured scheduling, you’re never left on your own while navigating your hearing health journey.
Taking Care of You for the Long Run: At Beckenham, ongoing care is built in. You’ll have clean-and-check appointments to make sure your devices are performing to your unique needs, and where repairs may be needed, you’ll have loaner devices provided so you’re not without your improved hearing for long.
Why Choose a
Hearing Evaluation?
Understanding your hearing health is crucial to maintaining connections with the world around you. There's absolutely no shame in requiring a little assistance – we all encounter the impact of life's noise-filled adventures sooner or later.
By choosing a comprehensive hearing evaluation, you're prioritising not only your health but also your quality of life.
What to Expect During Your Hearing Test
Hearing assessments are designed to be thorough yet reassuring, facilitated by our seasoned hearing care experts who specialise in an array of hearing challenges.
Initial Consultation
You’re brought to your appointment with a friendly discussion so that your audiologist or ear care practitioner can understand your hearing history and concerns. This chat includes medical history, your hearing health concerns, any family history of hearing challenges, and more, allowing your hearing health expert to begin crafting your tailored treatment journey with your needs at front of mind.
Hearing Evaluation
Utilising advanced techniques such as live speech evaluation and hearing in background noise evaluations, your assessment is tailored to assess your hearing abilities in realistic environments, making sure that the solutions provided best suit your unique listening needs.
Personalised Solutions
Post-evaluation, you'll receive a detailed breakdown of your hearing condition, alongside recommended solutions personalised to fit your lifestyle and preferences.
Your hearing evaluation will include:
Otoscopy
Otoscopy
Otoscopy
Tympanometry
Tympanometry
Tympanometry
Pure-Tone Audiometry
Pure-Tone Audiometry
Pure-Tone Audiometry
Speech Audiometry
Speech Audiometry
Speech Audiometry
Otoacoustic Emmissions (OAEs)
Otoacoustic Emmissions (OAEs)
Otoacoustic Emmissions (OAEs)
Live Speech Evaluation
Live speech evaluation focuses on assessing your ability to hear and understand speech in real-world conditions.
This involves evaluating how well you can follow conversations, especially in varying sound environments that you might encounter daily.
By simulating these everyday listening scenarios, we can fine-tune your hearing solutions so you can confidently engage with friends, family and colleagues, ensuring that your hearing aids support you in leading an active, connected life.
Frequently Asked Questions
1. What is a Comprehensive Hearing Evaluation?
1. What is a Comprehensive Hearing Evaluation?
1. What is a Comprehensive Hearing Evaluation?
2. How often should I have my hearing checked?
2. How often should I have my hearing checked?
2. How often should I have my hearing checked?
3. What should I do if my hearing evaluation shows a loss?
3. What should I do if my hearing evaluation shows a loss?
3. What should I do if my hearing evaluation shows a loss?
4. Are hearing evaluations painful or uncomfortable?
4. Are hearing evaluations painful or uncomfortable?
4. Are hearing evaluations painful or uncomfortable?
5. Can I bring someone with me to my appointment?
5. Can I bring someone with me to my appointment?
5. Can I bring someone with me to my appointment?
6. Who should have a comprehensive hearing evaluation?
6. Who should have a comprehensive hearing evaluation?
6. Who should have a comprehensive hearing evaluation?
Start Your Journey Back to Sound
Rediscover the joy of hearing the life you love. Your hearing health is a vital part of your overall well-being, and taking that first step shows you're ready to embrace life with open ears.
Fill in this form to get started with our team or give us a call for a more immediate conversation on 020 8663 6187.
Start Your Journey Back to Sound
Rediscover the joy of hearing the life you love. Your hearing health is a vital part of your overall well-being, and taking that first step shows you're ready to embrace life with open ears.
Fill in this form to get started with our team or give us a call for a more immediate conversation on 020 8663 6187.
Start Your Journey Back to Sound
Rediscover the joy of hearing the life you love. Your hearing health is a vital part of your overall well-being, and taking that first step shows you're ready to embrace life with open ears.
Fill in this form to get started with our team or give us a call for a more immediate conversation on 020 8663 6187.
Our Patients Say It Best…
The staff have been so welcoming, kind, and helpful, which made all the difference. Hearing aids have been a lifeline for me.
Elsie S.
Their tests were the most professional and extensive I have had, and they were always patient with my questions. My favourite thing is knowing they will support me however many visits it takes.
Nick B.
I am more than happy to recommend Beckenham Hearing and will be recommending them in future to friends and family should the need arise.
Wendy M.
Hearing aids and the clinic have given me back what I hadn’t realised I’d lost.
E Taylor
The clinic offers a friendly atmosphere, and I would advise anyone concerned about their hearing to give them a call and pay a visit.
Bryan H.
Have a success story with Beckenham Hearing? We’d love to hear from you!
Our Patients Say It Best…
The staff have been so welcoming, kind, and helpful, which made all the difference. Hearing aids have been a lifeline for me.
Elsie S.
Their tests were the most professional and extensive I have had, and they were always patient with my questions. My favourite thing is knowing they will support me however many visits it takes.
Nick B.
Have a success story with Beckenham Hearing? We’d love to hear from you!
Our Clients
Say It Best…
The staff have been so welcoming, kind, and helpful, which made all the difference. Hearing aids have been a lifeline for me.
Elsie S.
Their tests were the most professional and extensive I have had, and they were always patient with my questions. My favourite thing is knowing they will support me however many visits it takes.
Nick B.
I am more than happy to recommend Beckenham Hearing and will be recommending them in future to friends and family should the need arise.
Wendy M.
Hearing aids and the clinic have given me back what I hadn’t realised I’d lost.
E Taylor
The clinic offers a friendly atmosphere, and I would advise anyone concerned about their hearing to give them a call and pay a visit.
Bryan H.
Have a success story with Beckenham Hearing? We’d love to hear from you!
Expert Articles
Top tips on keeping your ears in shape, all the latest news and events from Beckenham Hearing, as well as other important ear-related topics
Better Hearing, Brighter Days: Elsie’s Story
Benefit from over 30 years of trusted experience from our team, whose extensive knowledge of the hearing care sector shapes every aspect of our approach.
Why You Should Choose Us for Your Hearing Care
Why Paying Attention to Your Hearing Early Leads to a Fuller Life
By actively improving your hearing, you're also enriching your overall well-being.
Expert Articles
Top tips on keeping your ears in shape, all the latest news and events from Beckenham Hearing, as well as other important ear-related topics
Better Hearing, Brighter Days: Elsie’s Story
Benefit from over 30 years of trusted experience from our team, whose extensive knowledge of the hearing care sector shapes every aspect of our approach.
Why You Should Choose Us for Your Hearing Care
Why Paying Attention to Your Hearing Early Leads to a Fuller Life
By actively improving your hearing, you're also enriching your overall well-being.