Patient Resources

At Beckenham Hearing, we make sure our patients understand why we stand out from more generalised, non-audiologist, high street hearing providers. We’d like to explain why that’s the case, and how we can back it up with real evidence. 

There are many aspects of our daily routine that ensure our clients are at the heart of everything we do. This isn’t just something we say — it’s something we live by. We don’t just claim to do things differently, we actually do. From how our practice is set up to the way we treat and support our patients, everything is designed around care, consistency, and trust. It’s what keeps people coming back to us year after year. 

Why Our Hearing Tests Are Different 

One of the biggest things that sets us apart is the level of detail and time we dedicate to every hearing test. Our assessments are far more in-depth and comprehensive than those typically offered in high street retail stores. 

All hearing care professionals are not the same, and we believe every patient deserves more than a quick appointment. We have the time to dedicate to our clients because they matter to us. We don’t believe high-quality hearing care can be delivered in a rushed 45-minute slot. 

We want you to see the same audiologist every time you visit, so you can build a trusted relationship and feel completely confident throughout your hearing journey. This approach allows us to fully understand your concerns and meet your expectations without compromise. 

You can read more on our website about how our full hearing evaluation differs from a standard hearing test, but in short, we offer the complete suite of audiological testing. 

Comprehensive Testing For Complete Care 

Our tests go beyond standard air conduction (the part involving headphones) and bone conduction (the small device placed behind the ear). We include additional assessments such as tympanometry to check middle ear function, video otoscopy so you can see inside your ear canal, and speech testing to evaluate how you hear in background noise — something that is vital for real-world listening. 

This level of detail ensures we can identify not just whether you have a hearing loss, but why it’s happening and how best to help you. 

Expertise You Can Trust 

For us, qualifications are not just pieces of paper — they are promises to our patients that we are fully equipped to deliver the highest level of care. When someone comes to us because they are struggling with their hearing, our goal is not simply to fit a hearing aid and send them on their way. 

You will never be “sold to” at Beckenham Hearing. Instead, we guide you through a professional and compassionate hearing care journey that improves your quality of life and helps you enjoy the moments that matter most with friends, family, and loved ones. 

Our Commitment To You 

This is why we do what we do — to see the smiles on our patients’ faces and witness the difference better hearing makes in their lives. 

You will always see the same audiologist, receive consistent care, and know that you are supported by a team that truly values your hearing health. You should never feel anxious or unsure about your hearing care, because there is so much we can do to help you at Beckenham Hearing. 

Ready To Experience A Higher Standard Of Hearing Care? 

If you’d like to learn more about our comprehensive hearing evaluation process and what to expect when you visit, please get in touch with us today. We’d love to answer your questions, guide you through your options, and help you take the next step toward better hearing.