Patient Resources
Tips and news to support your hearing health.
When looking for support with your hearing, it can feel like there is a lot of information to digest. This abundance of detail and evidence can lead to people putting off doing something about their hearing, even though it affects their everyday lives. Once you have established that you have experienced changes to your hearing, and your hearing care professional has confirmed it, you can start to look at your available hearing solutions. If you choose a registered and experienced professional like myself, I will talk you through your options once they have truly understood your lifestyle needs and everyday concerns about your hearing health.
You should never be sold hearing aids, you should always be recommended and prescribed them so that the solution you choose is right for you, your lifestyle, and your budget. This is your hearing health you are investing in for the long term, and something that you rely on for human connection every single day. These connections can be face to face, at a distance, or over the phone. Our connection to others is led by our senses, so it is important to make sure you prioritise your hearing to enable you to live your life as you wish.
Truly Invisible Hearing Solutions
You may have seen the term invisible hearing aids or discreet hearing aids, as many people need hearing support but do not want their devices to be visible. To the contrary, some of our younger patients actually like the fact that their hearing aids can be seen, as modern technology has made them extremely sophisticated, neat, and even fashionable. You can also match them to your skin or hair tone. Your hearing is as unique as your fingerprint, so your hearing solution should be personalised to you too. We have chosen to talk about a product called Lyric, made by Phonak. As an independent business, we can work with any manufacturer and always choose the right hearing solution for you rather than being limited to one brand. Lyric is a very small, discreet hearing aid with excellent build quality, designed to withstand the conditions inside your ear canal.
This product combines Swiss precision engineering and innovative technology to create what Phonak describes as a work of technological art. Lyric is one of the only truly invisible hearing aids to offer extended wear technology, moisture protection, a long-lasting battery, and exceptional sound quality — all working together. These benefits remain consistent across various listening environments, something that many traditional hearing aids struggle to achieve. For example, with traditional hearing aids, you need to change the batteries, remove them at night, and cannot wear them in the shower. With Lyric, you can wear them for months at a time, hear through the night, and even leave them in while showering. They look completely different from traditional devices and must be inserted by a professional. Neil at Beckenham Hearing is a certified expert in Lyric fittings. Lyric is 100% invisible as it is placed deep within the ear canal. It uses the natural anatomy of your ear to help you locate where sounds are coming from, improving your overall listening experience. You can even exercise while wearing it, and many of our patients report it provides 24-hour tinnitus relief for those experiencing ringing or buzzing in their ears.
No Fiddly Batteries, No Maintenance, And All-Day Comfort
Phonak has recently updated the Lyric model, and we are delighted to share the improvements with you. The new Lyric includes enhanced components that better protect against earwax and debris, resulting in greater reliability. The device has also been made slightly smaller for even more comfort. Patients have rated the new Lyric as significantly more comfortable than the previous generation. It has been designed to withstand the challenging environment of the ear canal, featuring a new port protector that reduces the impact of wax build-up and prevents early clogging, allowing you to go about your life with fewer interruptions. The fitting success rate for Lyric is high, though there are some medical conditions that may make it unsuitable for certain individuals. Neil will discuss this with you in detail during your consultation at our practice, where you’ll find parking conveniently located right outside.
Why People Love Lyric
100% Invisibility: Unlike traditional hearing aids, Lyric sits deep in the ear canal, making it completely invisible when worn. This allows you to sleep, shower, and exercise without thinking about your hearing aids. 
 Tinnitus Relief: Around 10–15% of people experience tinnitus. Based on Neil’s experience, Lyric can reduce tinnitus annoyance faster and improve sleep quality. 
 Clear, Natural Sound: While traditional hearing aids process sound outside the ear, Lyric uses your natural ear anatomy to amplify sound, delivering a fuller and more natural listening experience. 
 No Daily Maintenance: Lyric requires no batteries to change or charge, offering total convenience and peace of mind. 
Could Lyric Be For You?
If you are looking for a hearing solution that is completely invisible, hassle-free, and unaffected by face masks, Lyric could be ideal for you. To learn more about this remarkable technology and whether it is suitable for your hearing needs, contact Sally and Neil at Beckenham Hearing today. We’ll guide you through everything you need to know and help you decide if Lyric is right for you. Book a consultation to discover the benefits of invisible, maintenance-free hearing technology, and take the first step towards clearer, more confident hearing. Visit beckenhamhearing.co.uk or call 020 8663 6187 to arrange your appointment.

Neil grew up in Crystal Palace, exploring its hidden tunnels and treasures long before the area became trendy. Originally trained in micro-electronics engineering, he began his career designing stereo equipment and mixing decks before transitioning into hearing aid technology — a move that sparked a lifelong passion. Over the past 30 years, Neil has worked with leading global hearing aid manufacturers, supporting audiologists with complex fittings and technical challenges.

