Patient Resources
Tips and news to support your hearing health.
National Customer Service Week 
 (3–7 October 2022) 
You probably weren’t aware, but this week is National Customer Service Week – an opportunity to celebrate the importance of customer service and the people who serve and support customers every day.
As a business that holds its customers at the heart of everything we do, we’d love to hear how you feel about the service you’ve received from our team at Beckenham Hearing.
Your feedback is invaluable in helping us ensure we’re always at the top of our game. Your experiences also help encourage others who are struggling with hearing loss to seek help and advice.
As a big thank you for taking the time to help us, we’ll include you in a draw to win a fantastic Hotel Chocolat hamper.*
Many thanks for your time in advance, and we look forward to seeing you again soon.
Entries must be submitted by 28/10/22 to qualify.

Neil grew up in Crystal Palace, exploring its hidden tunnels and treasures long before the area became trendy. Originally trained in micro-electronics engineering, he began his career designing stereo equipment and mixing decks before transitioning into hearing aid technology — a move that sparked a lifelong passion. Over the past 30 years, Neil has worked with leading global hearing aid manufacturers, supporting audiologists with complex fittings and technical challenges.

