What Changes When You Join an Adoption Plan
Your first appointment with us isn't just an admin exercise. It's a proper clinical consultation.
We'll carry out a full hearing assessment, review your current devices, check how they're performing against your actual hearing profile using real ear measurement, and - if they can be improved - adjust them. In many cases, people who've been struggling with their hearing aids for months find meaningful improvement within a single appointment. Not because the aids were wrong. Because they'd never been set up properly.
From there, your Adoption Plan takes over. Ongoing servicing. Annual hearing re-tests. Technical and connectivity support. Repair warranty coverage. And - crucially - a consistent clinician who knows your history, your lifestyle, and your hearing.
This is what long-term hearing care is supposed to look like.


The Honest Truth About Hearing Aids
A lot of people buy hearing aids and never quite get what they were hoping for.
Not because the technology failed them. Because the support did.
The device in your ear right now might be perfectly good. It might be exactly the right model for your level of hearing loss. But if it wasn't fitted using real ear measurement, if the follow-up appointments dried up after the first year, if every adjustment requires a trip back to a chain clinic with a different face behind the desk each time - then you're not getting what the technology is capable of.
That's not your fault and it's not unfixable.
The Beckenham Hearing Adoption Plan exists for people in exactly your situation. You've already made the investment in hearing technology. Now it's time to get proper clinical support behind it.
The Adoption Plans
Choose the level of support that fits your situation. Every plan starts with a full clinical assessment and device review.
Premier Plus Adoption Plan
£3,000
Who it's for
The most comprehensive option. If you want total peace of mind - knowing that your hearing health is fully looked after for the next five years without lifting a finger -this is it.
Full initial hearing assessment and device review
Real ear measurement and calibration of your existing devices
5-year comprehensive care plan
Annual hearing re-test and recalibration
Bi-annual service, clean, and check-up appointments
Annual earwax management
Unlimited mobile connectivity support
Priority appointment access
Performance Adoption Plan
£2,500
Who it's for
Three years of expert-led hearing care. Ideal if you're active, socially engaged, and want consistent professional support without committing to the full five-year programme.
Full initial hearing assessment and device review
Real ear measurement and calibration of your existing devices 3-year comprehensive care plan
Annual hearing re-test and recalibration
Bi-annual service, clean, and check-up appointments
Full repair warranty coverage for the plan duration
Unlimited mobile connectivity support
Optional custom tip earmolds (£200)
Balanced Adoption Plan
£2,000
Who it's for
Two years of structured, professional hearing care. A sensible starting point if you want to experience what proper ongoing support looks like before committing longer term.
Full initial hearing assessment and device review
Real ear measurement and calibration of your existing devices
2-year comprehensive care plan
Annual hearing re-test Bi-annual service, clean, and check-up appointments
Repair warranty coverage for the plan duration
Optional custom tip earmolds (£200)
Essential Adoption Plan
£1,000
Who it's for
One year of expert support. A solid first step if you want to get your hearing aids properly assessed and maintained, with a team you can trust, before deciding on a longer-term arrangement.
Full initial hearing assessment and device review
Real ear measurement and calibration of your existing devices
1-year care plan
Service, clean, and hearing check
Optional custom tip earmolds (£200)










